Welcome to the
Future of Hospitality

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ResyOS powers the best restaurants in the world, using technology to maximize revenue and enhance hospitality.

ResyOS is a complete restaurant reservations and waitlist system. We offer cutting edge software, fair pricing and 24/7/365 customer service. ResyOS includes table management, ticketing, web booking, CRM, mobile app, POS integration and more.

ResyOS – Booking flow

Built by Restaurants,
For Restaurants

Every feature we build is developed in partnership with our restaurants. We are imagining the future together.

  • Fair Pricing

    Resy will never charge you per cover, so you don’t get penalized for being successful.

  • Maximize Profitability

    Use the most advanced table management system in the world, and combine it with our business intelligence portal to get 360º visibility on your performance.

  • Hospitality From Search to Seat

    Guests expect hospitality to start long before they walk in the door. Now it does.

  • Connectivity is Soignee

    Our best-in-class CRM comes standard, so you can know more of your guests better. We combine a cloud-based central guest database with POS connectivity for real-time data like live checks and total spend.

ResyOS – Resy Fly inventory optimization flow

Introducing Resy Fly

Resy Fly is an adaptive optimization engine for your dining room, designed to get you the most covers out of every shift. It allows you to customize inputs and learns over time. Control everything, somethings, or just leave it all to Fly: the choice is yours!

  • Maximize Your Throughput

    Inputs are not fixed — Resy Fly knows your tables, turns, pacing and shifts — but also pulls insight from your historical data and whether or not it’s going to rain today. If you choose, table mappings are continuously updated, too.

  • Actually Flexible

    Fly allows you to combine scheduling strategies, so you can use slots at the chef’s counter and a flexible system at the bar. It’s controllable per table, per shift.

  • You are in control

    We’ve heard you! Create and manage your schedules, shifts, availability and more from the all from in the new ResyOS web portal.

ResyOS – Guestbook flow

Features of Resy

Inventory, dining room, and CRM data are always live, and accessible to anyone in your organization with an iOS device and a login.

  • Integrated CRM, Table Management & Wait List

    See your book, take reservations and manage guest notes from anywhere, anytime. Tables can be configured to reward loyalty.

  • 2-Way SMS Confirmation & Reminder

    Guests can confirm and cancel via text and even tell you they’re running late. This keeps no-shows to a minimum.

  • Trackable web-based booking

    Drop the Resy widget code into your website once and we’ll handle the rest — all days, events and promotions are powered from the same place. Know the exact source of every guest, whether they book through your website, an email blast or marketing partner.

  • Reporting Insights

    Resy Surveys builds a direct connection with guests at scale and collects meaningful, useful, and actionable feedback.

Testimonials

“USHG is continuously on the lookout for technologies that bridge the worlds of high tech and high touch. When we opened the new Union Square Cafe we opted to road test Resy and we’ve loved seeing the overwhelmingly positive reaction from our staff members and guests alike.”

—Danny Meyer
CEO, USHG

“Resy has taken the reservation systems of the past and flipped them on their heads. To find a platform that is able to operated at such a high level and still be service-focused has been key. We have been able to secure more covers, drive demand, and do all this at a fraction of the cost [of what we previously were paying]. We took a risk on Resy and have not looked back.”

—Jason James,
Partner and GM,
Odd Duck

“We are extremely happy with the move to Resy. The guest feedback has been excellent, and the efficiency, cost and function of the platform is perfect for our needs.”

—Adam Nemirow
Partner and Co-Owner,
FIG and The Ordinary

The Full Stack

Ticketing, reporting and analytics modules, and 100% secure Level 1 PCI Compliant credit card handling are all onboard. Connect to your POS and email marketing tools in realtime.

  • Real-time Pos Data

    For the first time, connect item-level POS data with your guests’ profiles. Track preferences and real-time trends to serve your guests better.

  • ResyPay

    A hospitality-first payment system, 100% compatible with your existing payment workflows. Guests can view, pay and split a check in one tap.

Our Partners

(only a few)

Platform Pricing

(Slide to View All Three)
  • Platform

    Perfect for the neighborhood restaurant

    Platform Features:

    • Unlimited Users
    • Unlimited Devices
    • Unlimited Covers
    • 3% Fee on Ticketed Events
    • Table and Waitlist Management
    • Server Sections, Automatic Chit Printing, Calendar
    • Resy Notify
    • Automated SMS Confirm System
    • ResyOS for iPhone, including reservation & waitlist management, and floorplan zoom
    • Merge and Edit Guestbook
    • Floorplan Edit
    • Core Analytics Reports
    • Customizable Table Statuses
    • Realtime POS Integration (+$100/mo)
    • ResyPay
    • Password Protected Inventory
    • Concierge Portal
    • Customizable Loyalty Channels
    • Customizable Guest Messaging
    • Customizable Roles and Permissions
    • Customizable Confirmation SMS
    • Notification Center including role specific mobile alerts
    • Third Party Ratings (Facebook, Yelp, Trip Advisor, etc)
    • Customizable Data & Analytics Package

    • High Volume Network Configuration
    • API Access
    • Apple Watch App and alerts integration
  • Platform 360

    Perfect for restaurants serious about branding and hospitality.

    Platform 360 Features:

    • Unlimited Users
    • Unlimited Devices
    • Unlimited Covers
    • 2% Fee on Ticketed Events
    • Table and Waitlist Management
    • Server Sections, Automatic Chit Printing, Calendar
    • Resy Notify
    • Automated SMS Confirm System
    • ResyOS for iPhone, including reservation & waitlist management, and floorplan zoom
    • Merge and Edit Guestbook
    • Floorplan Edit
    • Core Analytics Reports
    • Customizable Table Statuses
    • Realtime POS Integration (+$100/mo)
    • ResyPay
    • Password Protected Inventory
    • Concierge Portal
    • Customizable Loyalty Channels
    • Customizable Guest Messaging
    • Customizable Roles and Permissions
    • Customizable Confirmation SMS
    • Notification Center including role specific mobile alerts
    • Third Party Ratings (Facebook, Yelp, Trip Advisor, etc)
    • Customizable Data & Analytics Package
      (2 reports)
    • High Volume Network Configuration
    • API Access
    • Apple Watch App and alerts integration
  • Full Stack

    Perfect for restaurants looking for enterprise scale.

    Full Stack Features:

    • Unlimited Users
    • Unlimited Devices
    • Unlimited Covers
    • 2% Fee on Ticketed Events
    • Table and Waitlist Management
    • Server Sections, Automatic Chit Printing, Calendar
    • Resy Notify
    • Automated SMS Confirm System
    • ResyOS for iPhone, including reservation & waitlist management, and floorplan zoom
    • Merge and Edit Guestbook
    • Floorplan Edit
    • Core Analytics Reports
    • Customizable Table Statuses
    • Realtime POS Integration
    • ResyPay
    • Password Protected Inventory
    • Concierge Portal
    • Customizable Loyalty Channels
    • Customizable Guest Messaging
    • Customizable Roles and Permissions
    • Customizable Confirmation SMS
    • Notification Center including role specific mobile alerts
    • Third Party Ratings (Facebook, Yelp, Trip Advisor, etc)
    • Customizable Data & Analytics Package

    • High Volume Network Configuration
    • API Access
    • Apple Watch App and alerts integration

Get Started

Request a demo today.

Need Help? Already a ResyOS customer? Contact support@resy.com.

Questions? Contact Us